Let’s talk about operational challenges. How do you handle them?
I have always loved challenges: having a gap to close or a problem to solve. I view challenges as motivating factors rather than obstacles!
At ValueMiner I have learnt the golden rule of the “break-down methodology”. It´s simple: my approach is to chop big, scary challenges into more manageable, bite-sized pieces. Instead of daunting mountain-sized problems, you have bite-sized problems with matching achievable solutions. This approach makes problem-solving much more efficient, instills peace of mind and boosts our confidence to succeed.
The same goes for our clients, I love translating big, and sometimes distant, objectives into practical and actionable steps. In fact, I firmly believe that “actions speak louder than words”. And operations are based on bringing things to execution, ideally in a fast and agile way.
Can you give us an example of a major challenge you’ve overcome in your role as COO?
Sure. One of the most complex challenges I have faced has been creating a balance between maintaining a strategic focus and addressing everyday operational needs.
It’s crucial to have the capacity to step back and adopt a bird’s-eye view, looking beyond the immediate operational details to plan proactively and strategically. This helps me avoid getting overwhelmed by daily requests, changes, and inputs.
Of course, this is an ongoing journey. Some days are smoother than others!
When and why did you become interested in AI?
Honestly, I didn’t intentionally look for a tech company. At the beginning, our focus here at ValueMiner was about identifying the customers´ strategic gaps in their strategy definition and closing them by breaking it down and making them transparent.
At the same time, we have been developing our software and technology. AI has been in the backbone of ValueMiner since the beginning. We’ve been growing and changing right along with the crazy-fast advancements in AI these past few years. It´s been fascinating.
How does ValueMiner use AI to boost business performance?
ValueMiner AI tool simplifies complexity without oversimplification. It helps us automate manual processes, saving our clients time, money, and effort, not to mention, eliminating misunderstandings and unnecessary stress.
Just imagine being able to automate manual processes, and free up precious time. Plus, our platform helps spot and resolve errors and challenges that couldn´t be seen before. It´s a game-changer!
ValueMiner has been crafting “a new kind of AI”, how does it stand apart from the competition?
What sets us apart? It´s our unique data model, a.k.a. our interactive AI-powered neural network, that acts as the brain of our software. It seamlessly links complex data and adapts to ever-changing conditions. This is our way to turn the customer´s complex reality into manageable bits, highlighting dependencies and interrelations that might not be so obvious otherwise. What the customers see is a user-friendly system equipped with interactive interfaces and at-a-glance dashboards.
Basically, we have created a “smart assistant” that understands the intricacies of business processes. It’s like having a 24/7 monitor that alerts you to what needs attention, as well as the impact of a data point or action on other elements.
One of the exciting things about our software is that it’s fully personalized. We know that each company has its own unique needs and operations, so we adapt our software to align seamlessly with our customers’ individual environment, processes, data, and strategies.
On top of that, the ValueMiner AI software shines due to its role-based setup. That lets our customers visualize their company’s objectives, challenges, and tasks according to the different roles within the organization. As a result, teams maintain alignment, and everyone gets a view from their unique role´s perspective.
As a COO, how do you approach decision-making and risk-taking in an AI company?
Leveraging AI helps us react faster and make risks and consequences more transparent. Thanks to our AI-based “smart assistant”, we can ensure real-time monitoring and swift communication of issues.
Finally, how do you envision influencing the future of AI?
My goal is to bridge the gap between AI and people. I am on a mission to narrow the gap between individuals and AI tech, shortening the emotional distance between the business world and the benefits AI can bring to businesses and personal lives.